Your Privacy at Taya365: What We Collect and Why

Taya365 collects personal information you provide during registration, deposits, and account verification. This includes your name, email address, date of birth, and payment details tied to methods such as GCash, Maya, TRON, and USDT. We use this data to process transactions, verify your identity, and meet obligations under our PAGCOR license and Curacao eGaming authorization (8048/JAZ2023-012).

Your information is never sold to third parties. We share data only with payment processors, fraud prevention services, and regulators when legally required. All transfers use encryption in transit, and stored records follow retention limits defined by applicable gaming regulation.

You may request access to your personal data, ask for corrections, or close your account at any time. Contact our support team via live chat, email, phone, or Telegram - requests are processed within 30 days. If your concern relates to a regulatory matter, you may also escalate directly to PAGCOR or Curacao eGaming as the supervising authorities.

Taya365 collects personal data you provide during registration and transactions: full name, email address, date of birth, and a government-issued ID for identity verification. When you fund your account using GCash, Maya, TRON, or USDT, we record transaction identifiers, amounts in PHP, and timestamps.

We also gather technical data automatically - device type, IP address, browser version, and session duration. This information helps us detect fraud, meet PAGCOR reporting obligations, and keep your account secure.

Your gaming activity (bets placed, titles accessed, session length) is retained to fulfil requirements under license 8048/JAZ2023-012 issued by Curacao eGaming. PAGCOR compliance rules additionally require us to store certain transaction records for a minimum of five years.

We do not sell your data to third parties. To request access to, or deletion of, your personal information, contact our support team via Live chat, Email, or Telegram.

Taya365 stores personal data on secured servers and retains account information for a minimum of five years after account closure. This retention period meets the compliance requirements set by PAGCOR and the Curacao eGaming framework (license 8048/JAZ2023-012), which mandate that operators keep transaction records accessible for audit purposes.

Financial data - including deposits via GCash, Maya, USDT, and TRON - is encrypted using AES-256 and stored in isolated database partitions. Payment identifiers are tokenized; full card or wallet numbers are never held on Taya365 servers.

Backups run daily to geographically separate facilities, with a 30-day rolling retention window for backup copies. Live production data is replicated in real time, so account and transaction history remains available without interruption.

Once the mandatory retention window expires, personal data is deleted or irreversibly anonymized. You may request early erasure of non-mandatory data by contacting support via live chat, email, or Telegram, subject to any outstanding regulatory obligations.

As a registered player at Taya365, you hold several enforceable rights over the personal data we hold about you. You may request a full copy of your profile information, transaction history, and payment records at any time by contacting our support team via Live chat, Email, or Telegram.

You can ask us to correct inaccurate details, such as an outdated phone number or a billing address linked to your GCash or Maya account. If you wish to close your account and have your data erased, we will process that request within 30 days, subject to retention obligations imposed by PAGCOR and Curacao eGaming under license 8048/JAZ2023-012.

You also have the right to withdraw consent for marketing communications without affecting your ability to continue playing. Objecting to certain types of data processing, such as profiling for bonus offers, is equally available. To exercise any of these rights, reach our team through the support channels listed in this policy.

Taya365 uses cookies - small text files stored on your device - to keep your session active, remember your preferred PHP currency setting, and ensure payment flows through GCash or Maya load without errors. Without essential cookies, core functions like account login and deposit processing would not work.

Analytics cookies help us understand which pages and games attract the most attention. All data is collected in aggregate and never linked to individual accounts. You can opt out of analytics cookies through your browser settings at any time without affecting your ability to play.

Third-party partners may place marketing cookies to show relevant promotions on external sites. Taya365 does not sell this data or share it with unaffiliated parties. To review or withdraw consent, use the cookie preferences panel in the site footer, or adjust your browser privacy settings directly.

Taya365 operates under PAGCOR supervision and holds a Curacao eGaming licence (8048/JAZ2023-012). The General Data Protection Regulation applies specifically to residents of the European Economic Area, but Taya365 extends equivalent data rights to all registered users regardless of location.

You can request a copy of the personal data held on your account, ask for corrections to inaccurate records, or submit a deletion request where no legal or regulatory obligation requires us to retain the information. Processing activities - including identity checks linked to GCash or Maya deposits and standard KYC verification - are logged in our internal data register.

To exercise any of these rights, contact the support team via live chat or email. Requests are handled within 30 days of receipt. If you believe your data has been mishandled, you may escalate the matter to the relevant supervisory authority in your jurisdiction.